The TATSUTA Group has constructed and utilizes quality management system (QMS) based on ISO 9001 to provide our customers with useful, safe, and superior products. We work to promote information exchange regarding decisions on corporate policy and quality targets as well as issues and initiatives related to quality through management review (MR), meetings, etc. We also audit the operation of QMS within business groups and TATSUTA Group companies.

Each business unit undertakes a variety of initiatives to provide safe and high-quality products and services.

The Quality Assurance Department aggregates and analyzes information on process abnormalities, confirms the validity of quality standards, reviews control items, etc. From the fiscal year ending March 31, 2023 onwards, we will introduce new systems such as operational status monitoring and materials management systems, aiming to construct a new quality control system.

At Tatsuta Tachii Electric Cable Co., Ltd., we investigate the true cause of defects through why-why analysis, progressively standardize processes, review inspection items and testing methods, and strive to improve quality. From the fiscal year ending March 31, 2023 onwards, we will engage in further quality enhancements, improving the efficiency of production systems and strengthening quality assurance systems.
At Chugoku Electric Wire & Cable Co., Ltd., we have introduced image measuring devices, and are engaged in ensuring stable product quality through the implementation of low-variation inspections by workers. From the fiscal year ending March 31, 2023 onwards, we will continue to endeavor to achieve more efficient operations and engage in stabilizing and improving product quality.

We have established flexible quality assurance systems, optimally suited to our enhanced product lineup. We also work towards more stable product quality through measures such as supplier audits, to ensure that we respond appropriately to the anticipated expansion of our supply chains. From the fiscal year ending March 31, 2023 onwards, we will continue to engage in strengthening quality assurance systems with the aim of improving the efficiency of production and enhancing product quality.

The year 2011 was one in which many businesses were affected by natural disasters, most notably the Great East Japan Earthquake and the Thailand floods. These events prompted the entire market to strongly call for business continuity. At TATSUTA’s functional films business, too, major customers began requesting us to build a BCMS and inquiring about the progress on our efforts toward business continuity management (BCM) and BCP, in 2014.
Our functional films business boasts an overwhelming share in the global market and, as such, has a duty to consistently supply customers. Therefore, to minimize the impact of any business interruption and promptly resume operations, we started working on BCM. In addition, we decided to build a BCMS and obtain ISO 22301 certification for it from a third-party certifier with an eye to continuous improvement.
In July 2015, we began working on BCP in earnest, which was designed to cover not only natural disasters such as large earthquakes but also various other incidents ranging from supply chain disruptions and pandemics to information system failures including cyberattacks. What was aimed at was, even if such incidents occur, to continue or promptly resume our business and minimize the impact on supplying products and services for customers. It was in July 2016 that we completed building our BCMS. Thereupon, we obtained ISO 22301 certification from BSI Group Japan K.K., a third-party certifier.
Going forward, TATSUTA will continue with employee education and training to enhance their skills and ensure consistent supply to customers.

The COVID-19 pandemic that began in early 2020 has caused chaos around the world. The TATSUTA Group has been taking proactive actions to ensure the safety of employees and society through strict COVID-19 measures and meet its duty to supply customers. Such actions include establishing an Emergency Response Headquarters, undertaking an array of infection prevention measures, and formulating a BCP basic plan for COVID-19.

How the TATSUTA Group responds to an emergency is governed by its Crisis and Emergency Response Rules (while the functional films business relies on the BCMS). In recent years, major natural disasters have occurred with increasing frequency. Hence we work hard to make BCP better and more effective.

As part of our human rights due diligence, we utilize internal and external resources to carry out investigations of new and existing business partners, including aspects such as risks related to human rights. We engage appropriately with key suppliers through measures such as individual surveys.
We have also developed TATSUTA’s Green Procurement Guidelines. We disclose our green procurement standards to our suppliers, and ensure that they comply with the matters requested. We also investigate suppliers to ensure they do not use raw materials or components containing conflict minerals or similar substances. By procuring environmentally-friendly raw materials and subsidiary materials, we aim to reduce environmental impact throughout our supply chains and contribute to achieving a sustainable society.

TATSUTA endeavors to purchase key materials and raw materials from more than one business partner, in anticipation of the possibility that it may become impossible for us to purchase that partner’s materials and raw materials. Should any incident occur, we swiftly gather information and take action.

We hold supplier meetings as necessary for the purpose of fostering mutual trust with suppliers. At these meetings, we communicate trading precautions and rules, and request the compliance of our suppliers.

We implement procurement training and workshops with the aim of raising compliance awareness. Employees receive lectures on precautions and other matters suited to their duties and ranks.